A highly accomplished, dedicated and disciplined professional with over 18+ years of
experience. Successful track record in contributing to growth of an organization with a
dynamic, progressive and innovative strategies, ideas, watertight and simplified processes,
seamless execution skills to bring in the cultural shift in order to achieve organizational
goals. Direct and decisive leader with a “hands on” management style. Result oriented
individual with an exemplary track record in Sales & Marketing, Customer Service & Retail
Operations.
Worked with Vodafone for 11 years in various functions – Retail Operations, Sales &
Marketing and Customer Service.
Worked with Reliance Retail for 8 years – was instrumental in setting up and launching
Reliance Jio operations/services first across PAN India and in developing Jio Retail Business –
Reliance Digital (Telecom Jio Fiber Mobile Handset & Accessories and CDIT Business) as a
“State Operations Head – Gujarat”
